NDAX (National Digital Asset Exchange) is a Canadian crypto exchange headquartered in Alberta. It is registered with FINTRAC and follows strict compliance and security standards such as cold storage, multi-factor authentication (2FA), encryption, and segregated fiat accounts.
Issue | Cause | Solution |
---|---|---|
π Forgot password | Password lost/mistyped | Use βForgot Passwordβ to reset via email. |
π 2FA code not working | Phone time out of sync | Sync time, use backup codes, or reset 2FA. |
π Not receiving OTP | Email/SMS delays | Check spam/junk, verify email, request resend. |
π Account locked | Too many failed attempts | Wait then retry or contact support. |
π Phishing attempt | Fake login site | Always confirm official URL and SSL certificate. |
Once logged in, you can view balances, deposit/withdraw funds, trade crypto, manage settings, and update security features. Always monitor transactions and alerts to catch unusual activity early.
NDAX operates under Canadian laws (FINTRAC, AML, KYC) and employs advanced safeguards such as cold storage, multi-signature, encryption, insurance, and segregated fiat accounts. These measures help mitigate risks of hacking and unauthorized access.